At Sheen Couture, all our products are made to order with utmost care and attention to detail.
Each piece is crafted specifically after an order is placed.
Exchange Policy
We offer a hassle-free exchange within 7 days of delivery.
Exchange requests will be accepted only in the following cases:
- Manufacturing defect
- Damaged product received
- Missing product or item mismatch
Return Policy
Returns are not accepted, as all products are made to order and manufactured specifically for each customer.
Exchange Conditions
- The product must be unused, unwashed, and in original condition with all tags intact.
- The exchange request must be raised within 7 days of delivery.
- Any request beyond 7 days will not be entertained.
Important Notes
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Minor variations in color or texture may occur due to lighting, screen resolution, or fabric nature and do not qualify as defects.
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Sheen Couture reserves the right to inspect the product before approving an exchange.
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For any exchange-related queries, please contact our support team via mail
support@sheencouture.com
with order details and clear images of the issue.
Shipping Information
- Shipping within India takes 7–10 working days.
- Once an order is placed, it goes into processing.
- 48-hour shipping is available on request, subject to availability.
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For any queries, contact us at
support@sheencouture.com
